Privacy Policy

1. Information We Collect

a. Information You Provide Directly

• Full name
• Email address
• Phone number
• Pickup & drop-off locations and instructions
• Payment information (processed by third-party payment processors)
• Special requests or notes submitted through booking forms

b. Automatically Collected Information

• IP address and device information
• Browser type and visited pages
• Usage data and analytics (time on site, clicks)
• Cookies and similar tracking technologies

c. Ride & Service Data

To operate the service we also collect trip-related data such as trip history, driver assignment, timestamps, and location information while a trip is active.

2. How We Use Your Information

We use personal data for the following primary purposes:

• To provide, manage, and complete ride bookings
• To send confirmations, receipts, and service updates
• To process payments securely (via third-party gateways)
• To provide customer support
• To detect and prevent fraud or abusive activity
• To improve our Website, services, and analytics
• To comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Website, remember preferences, and gather analytics. You can control cookie settings through your browser, but disabling cookies may affect functionality.

4. Sharing of Information

We only share personal information when necessary to provide our services or when required by law. Examples include:

• Drivers & service partners: to fulfill trip requests
• Payment processors: to complete transactions
• Analytics providers: to analyze site performance
• Legal/Regulatory authorities: where required by law

We do not share data with advertisers or unrelated third parties for marketing without your consent.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. These measures include secure server hosting, encryption in transit, access controls, and periodic security reviews.

Please note that no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you may have rights with respect to your personal information, including:

• The right to access the personal data we hold about you
• The right to request correction or updates
• The right to request deletion (subject to retention needs)
• The right to opt out of marketing communications
• The right to restrict or object to certain processing

To exercise these rights, contact us at: admin@viprideshareservice.com.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Third-Party Links

Our Website may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any sites you visit.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page and post the revised policy here.

10. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

VIP Ride Share Service
Email: admin@viprideshareservice.com
Website: viprideshareservice.com